Returns & Exchanges
Made Just for You
Every item in your team’s shop is made-to-order — printed and shipped just for you. That means we don’t carry inventory, and we don’t offer returns or exchanges for things like size, color, or change of mind.
We know that’s a little different from big box stores — but it’s what helps us keep things simple, fast, and focused on your team.
If Something’s Not Right
If your item arrives damaged, misprinted, or you received the wrong product — we’ll make it right.
Just reach out to us within 7 days of delivery with:
• Your order number
• A clear photo of the issue
• A quick note about what went wrong
We’ll review it and either reprint or refund your item. Easy.
Talk to Us
Sizing Tips
Since all items are made-to-order, we recommend double-checking our sizing charts before you order — they’re available on every product page. If you’re in between sizes, sizing up is usually a safe bet (especially for kids who grow fast!).
Our Promise
We’re here to help teams look good, feel proud, and rep their identity with confidence — and that includes taking care of you when something’s off.
Thanks for being part of the Sports Logo Brands community!